Back to HomePolicy v1.6.0 • Effective 2026-10-29
DPDP Act 2023 & User Rights

Privacy Rights & Account Deletion

Last revised and verified on 2026-10-29. Published in accordance with applicable consumer protection, e-commerce, and personal data protection regulations.

Exercise Your Statutory Data Protection Rights

Under the Digital Personal Data Protection Act, 2023 (DPDP Act), you are the Data Principal. You have the right to request a summary of your processed data, correct inaccurate details, withdraw optional consent, or permanently delete your account.

1. Submit a Personal Data Rights Request

Select your desired privacy action. Our data protection team will verify your identity and fulfill your statutory request without undue delay:

2. Permanent Account Deletion

You have the right to permanently erase your PIKO user account at any time. Review what happens when you delete your account:

⚠️ Consequences of Account Deletion:

  • Your email address, authentication credentials, and user profile are permanently removed immediately.
  • Active subscriptions and active desktop computer activations are immediately revoked.
  • Your user ID is completely severed and unlinked from persistent device trial history (firstUserId = null).
  • Legitimate Anti-Abuse Retention: In accordance with Privacy Policy Section 4, pseudonymous hardware hashes (MachineGuid and SMBIOS UUID) are retained for up to 180 days solely to prevent repeat-trial cycling on the same physical computer. They cannot be linked to your identity.

3. Track Privacy Request Status

Check the fulfillment status of an existing DPDP Act privacy request:

Need Assistance or Wish to Exercise Your Rights?

For general support inquiries, email support@heypiko.app. To file a statutory grievance under the Consumer Protection (E-Commerce) Rules or request personal data rights under the DPDP Act, visit our Grievance Redressal Desk or submit a Privacy Rights Request.